Greetings from Homerun Clash.
We've come across an issue after the v5.8.0 update where some Legendary Equipment would be rewarded as Allstar Equipment instead when acquiring card rewards.
The above issue was resolved as of Nov 13th, 02:03am (UTC), and the following compensation has been sent to all our sluggers who were affected by the error.
[Compensation Details]
- Eligibility: Players who opened Legendary grade cards but had some cards change into Allstar grade cards.
- Compensation: Legendary Cards equivalent to the number of cards that were changed to Allstar Cards.
* Example: Player opens 5 Legendary Cards > Player receives 3 Legendary Cards and 2 Allstar Cards > Player receives 2 Legendary Cards as compensation
[Distribution Schedule]
- 1st: Nov. 14 09:30 am
- 2nd: Nov. 15 03:43 am
- 3rd: Nov. 15 08:13 am
* UTC
The compensation has been sent to your Mailbox. Please check your in-game Mailbox right now.
We apologize for any inconvenience you may have experienced.
We will do our best to create a more stable game environment.
Thank you